Terms & Conditions

Effective Date: November 2, 2025 · Last Updated: November 2, 2025

1. Nature of Service

ebike.ai is a peer-to-peer marketplace platform that connects e-bike owners ("Owners") with people who want to rent them ("Renters").

IMPORTANT:

  • ❌ ebike.ai does NOT own the listed bicycles
  • ❌ ebike.ai does NOT rent bicycles directly
  • ❌ ebike.ai is NOT part of the rental agreement between Owner and Renter
  • ✅ Each transaction is a private agreement between individuals

2. Responsibilities

2.1 ebike.ai is NOT responsible for:

  • ❌ Accidents or injuries to Renter while using the bicycle
  • ❌ Technical condition, maintenance, or safety of listed bicycles
  • ❌ Damage to third parties caused by Renter
  • ❌ Theft, loss, or damage to the bicycle during rental
  • ❌ Fraud, non-payment, or breach of contract between Owner and Renter
  • ❌ Accuracy of information provided by Owners or Renters

2.2 Owner Responsibilities:

  • ✅ Ensure bicycle meets CE safety standards
  • ✅ Maintain bicycle in safe condition (brakes, lights, battery)
  • ✅ Provide helmet and documentation (receipt, manual)
  • ✅ Conduct pre and post-rental inspection
  • ✅ Have personal liability insurance (recommended)
  • ✅ Comply with tax regulations (declare income if applicable)

2.3 Renter Responsibilities:

  • ✅ Inspect bicycle before accepting rental
  • ✅ Use bicycle responsibly and legally
  • ✅ Return bicycle in same condition
  • ✅ Be 18 years or older
  • ✅ Have valid ID (DNI/NIE/Passport)
  • ✅ Assume responsibility for third-party damages during use

3. Rental Process

  1. Matching: ebike.ai connects Owner with Renter via email
  2. Coordination: Owner and Renter agree on price, location, and schedule directly
  3. Inspection: Renter inspects bicycle before accepting
  4. Contract: Owner and Renter sign simple contract (template provided by ebike.ai)
  5. Payment: Renter pays Owner directly (cash, Bizum, Stripe)
  6. Use: Renter uses bicycle according to agreed terms
  7. Return: Renter returns bicycle, Owner inspects condition

4. Limitation of Liability

To the maximum extent permitted by law:

  • • ebike.ai acts as a technology intermediary only
  • • ebike.ai assumes no responsibility for transactions between users
  • • Use of the platform is "AS IS" without warranties of any kind

5. Applicable Law

  • • Information Society Services Act (LSSI - Law 34/2002, Spain)
  • • Spanish Civil Code (contracts between individuals)
  • • Jurisdiction: Courts of Valencia, Spain

6. Acceptance

By using ebike.ai, both parties accept:

  • • These Terms and Conditions
  • • That ebike.ai is NOT responsible for peer-to-peer transactions
  • • That they assume risks in their own transactions

Questions?

Contact us at: [email protected]